How Can We Help You?
Our customer support team is here to assist you with any questions or concerns. We're committed to providing you with the best possible service experience.
Contact Methods
Email Support: support@timberdecors.com
Phone: +92 XXX XXXXXXX (Mon-Sat, 9am-6pm PST)
WhatsApp: +92 XXX XXXXXXX
Order Support
Need help with an existing order? We can assist with:
- Order status and tracking
- Delivery scheduling
- Order modifications
- Returns and exchanges
Product Support
Have questions about our products? We're here to help with:
- Product specifications and dimensions
- Material and finish options
- Care and maintenance advice
- Custom order inquiries
Assembly & Installation
While most of our furniture comes fully assembled, some items may require minimal setup. We provide:
- Detailed assembly instructions
- Video guides for complex items
- Professional assembly service (additional fee)
Warranty Claims
If you experience any issues covered under warranty, please contact us with:
- Your order number
- Description of the issue
- Photos showing the problem
Response Times
We strive to respond to all inquiries within 24 hours during business days. For urgent matters, please call our support line.
